Hoodl (“we,” “our,” or “us”) operates the website https://hoodl.co.uk (the “Site”) and provides coworking, events, and related community services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our Site and services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and any other details you provide when signing up for events, memberships, or contacting us.

• Account Information: Login credentials if you create an account on our Site.

• Payment Information: Payment card details are processed securely by our payment providers and are not stored on our servers.

• Usage Data: IP address, browser type, device information, and browsing activity collected via cookies or similar technologies.

• Communications: Records of interactions, including emails, messages, or forms submitted via the Site.

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2. How We Use Your Information

We use your information to:

• Provide and manage our coworking, events, and community services.

• Process payments and manage subscriptions.

• Send updates, newsletters, event details, and marketing (you may opt out at any time).

• Improve our website, services, and customer experience.

• Comply with legal obligations.

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3. Cookies & Tracking

Our Site uses cookies and similar technologies to improve your experience, track usage, and analyze traffic. You can adjust cookie settings in your browser, but disabling them may affect functionality.

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4. How We Share Information

We do not sell your data. We may share information with:

• Service Providers: Such as payment processors, email marketing platforms, and hosting providers.

• Legal Authorities: If required to comply with law or protect rights and safety.

• Event Partners/Venues: When necessary for event bookings or collaborations (with your consent).

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5. Data Storage & Security

• We store your data securely and take appropriate measures to protect it against unauthorized access, disclosure, alteration, or destruction.

• Payment information is handled only by PCI-DSS compliant providers.

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6. Your Rights

Under UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to certain processing.

• Withdraw consent for marketing at any time.

• Request data portability.

To exercise your rights, contact us at [Insert contact email, e.g. hello@hoodl.co.uk].

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7. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

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8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date.

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10. Contact Us

For any questions or privacy-related requests, please contact:

Hoodl
Website: https://hoodl.co.uk
Email: nick@hoodl.co.uk
Address: 67 York Road, Crosby, L23 5TT